Effective Date: March 19, 2026
This Refund Policy outlines how payments, subscriptions, and refunds are handled on GoodMatrimony.com.
1. Free Access
New users may receive a limited free access period to explore the platform and its features. No charges are applied during this period, and therefore no refunds are applicable.
2. Subscription Services
Certain features of GoodMatrimony.com may require a paid subscription.
Before completing any purchase:
• Subscription details, pricing, and duration will be clearly presented
• Users are responsible for reviewing and accepting the terms of the selected plan
3. Nature of Payments
Payments made on GoodMatrimony.com are for access to platform features and services. We do not guarantee matches, responses, or successful relationship outcomes.
4. No Refund Policy
Unless explicitly stated at the time of purchase:
• All subscription payments are non-refundable
• No refunds will be issued for unused or partially used subscription periods
• Access to paid features will continue until the end of the billing cycle
5. Cancellation
Users may choose to discontinue use of the platform at any time. Where applicable, users may cancel future subscription renewals; however, cancellation does not entitle the user to a refund for the current billing period.
6. Exceptional Circumstances
Refunds may be considered in limited situations, including:
• Duplicate or incorrect charges
• Verified technical issues affecting access to paid features
• Unauthorized transactions (subject to review)
All such requests are reviewed individually, and approval is not guaranteed.
7. Refund Processing
If a refund is approved:
• It will be issued using the original payment method
• Processing timelines may vary depending on the payment provider
• Applicable processing or transaction fees may not be refundable
8. Policy Updates
GoodMatrimony.com may revise this Refund Policy at any time. Continued use of the platform indicates acceptance of any updated terms.
9. Contact Information
For any billing or refund-related inquiries, please contact:
Email: support@goodmatrimony.com